FAQ
Selecting some of the most concerned questions and reply for your reference.
Q1、Your main advantage?
We're a leading wall clock and home decor manufacturer and exporter with 9 years' history. Our products have been constantly exporting to Asia, Europe, North America, South America, Middle east, Afica etc and highly enjoyed a good reputation.We have passed a factory audit from FD, DG, Kmart, etc. and most of the products have gained the Quality Certificate of CE, the other can meet Reach, Rohs requirement. Our clients have Disney, Coca-Cola, Walmart, and etc.
Q2、How do we start to cooperate?
We are professional in designing and manufacturing high qulity OEM&ODM quartz clocks of famous brands selling worldwide. As long as you provide us your main idea or sample or design drawing, we can produce wall clocks which you need.
Q3、What is your best price for this clock?
The price is negotiable. It can be changed according to your quantity or package.
Q4、What's the delivery time?
For customized order, our delivery time is usually 45 days after confirm details.
Q5、What's your MOQ? Can I mix styles and colors?
For customized style, we usually require MOQ is 1000 PCS per model per color. If you wan to mix styles and colors, the cost surely will be slightly higher than that.
Q6、Can we mark our own logo on the clcok?
Yes, we can make the logo for you. Usually the logo can be marked on dial, depending on customers’needs.
Q7、Do you offer sample? How do you charge for it?
Yes, we offer sample for you to check the surface, quality and etc.We usually charge a small sum of money for making sample, just enough cover the cost. We will not earn any money on making sample. When order is confirmed, the sample charge can be deducted from total value of order.
Q8、How long does it take to make sample?
It usually takes about 10 days to make sample. According to the specific situation of the clock, it is different.
Q9、What is your acceptable payment?
T/T are usually acceptable.
Q10、How can you gurantee the quality?
Our company has professional IQC, IPQC, FQC and OQC workshop. In each process, we have experted QC team to control the quality before delivery.
Q11、What about the warranty?
We are confident in our quality and packing, the goods are all in good condition when clients received. But to avoid any subsequent trouble regarding quality issue, we suggest that you check the clocks once you receive them, and let us know the details if there is any damaged ones, so that we can deal with it accordingly and immediately.
OUR SERVICE
1、Production Capacity
About 300,000 - 500,000pcs of quartz clocks per month.
2、OEM Design
Color,logo print on the dial is cutomized,but if open a new mould,there will be an extra mould charge,you should pay the charge first,it is refundable after order confirm if order quantity meets the specified standard.
3、Quality Control
According to ISO 9001 International Quality Management System, we have established a quality management and control system, including matreials incoming, production line and finished products inspection.
4、Current Martet
We currently export to Asia, Europe, North America, South America, Mid East, Africa and so on, but we are always trying to expand our client based.
5、Research & Design
We own an advanced design team,which will develop new models every once in a while.Some of our products have patent in design.
6、Customer Service
Please send your enquiry to our email or contact with us directly. Any enquiry will be replied within 1 working day.
Contact us
Zhangzhou Rongchen Industry & Trade Co., Ltd. (Primary)
Add.:No. 19, Pukou Road, Chaoyang Industrial Area, Longwen District , Zhangzhou,Fujian, China. P.C. 363005
Tel:+86-596-6300830
Fax:+86-596-6300828
E-mail:market@yingminclock.com; info@yingminclock.com
Zhangzhou Yingmin Electronic Technology Co., Ltd.
Add.:Minnan Forest Products Market, North Huancheng Road , Xiangcheng District, Zhangzhou, Fujian 363000, China
Zhangzhou Rongchen Industry & Trade Co.,Ltd.(Yiwu Shop)
Add.:No. 18420, 8th street, 3rd floor, G district, yiwu international trade city phase II, Jinhua, Zhejiang 322000, China
SNS Link:
https://www.instagram.com/yingminclock
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https://www.linkedin.com/company/yingminclock
